IT’S TIME TO LOOK IN THE MIRROR: THE 3 QUESTIONS EVERY PHARMACY OWNER SHOULD ASK THEMSELVES
Since the announcement of the 60-day dispensing policy, pharmacy owners have sought my advice on how they should modify their businesses to reduce impacts. Is the answer in a brand's operating model? Could customer behaviour be influenced to minimise dispensary income loss? Would a concerted effort to upweight front of shop sales be the saving
