Annette Ivory-BarkerAnnette Ivory-Barker, Director, Pitcher Pharmacy

Change management is not always easy but the many benefits of the “External Management Accounting” (EMA) program definitely makes it worthwhile.

We recognise that to be competitive in today’s environment, you need to look beyond normal bookkeeping and towards active financial management which addresses the key issues in your business whether you are buying, selling or trying to grow your existing business.

Our focus is on delivering retail and financial management solutions that make running a business easier, more effective and less costly.

By leaving the processing of data to us, it allows business owners to spend their time saved to connect with their business strategies and long-term goals. The knowledgeable team delivering these efficient services and support work closely with owners to maximise all of the benefits available from the EMA Program, here are just a few:

  • The alignment of financial data from all systems onto a common database platform provides immediate efficiencies.
  • The electronic document management software promotes a paperless environment which ultimately reduces space requirements.
  • Our system can be accessed via the internet on various devices 24-7, promoting flexibility and transparency for all business partners.

The real time comprehensive end of month reports are easy to read and highlight the important issued through KPI’s and benchmarking. This allows owners to implement change within their business throughout the financial year and not wait for annual benchmarking results. The adjustment to the business may be to mitigate changes in the industry or an internal focus change to achieve an increase in profitability and/or growth. It doesn’t really matter what the reason is, but it is imperative business owners have real time information to make informed decisions before implementing change.

The owners across the EMA Program are highly engaged with their business and don’t just run it by a “gut feel”. We attribute this to providing consistent, easy to understand, real time, reliable information on a monthly basis. Owners are naturally tweaking their business with minimal effort due to the results and reporting being so regularly in front of them.

The above mentioned engagement has seen a high percentage of the business owners using the EMA Program to achieve above average results across our client base.

www.pitcher.com.au/industries/pharmacy